MILES is your ally, we are committed to you before, during, and even after your vehicle purchase. Should you have questions regarding your loan, Service Contract, GAP, or allotment - even if you’re deployed - don’t hesitate to contact us.
Many questions can be answered by our FAQ section. If the answer to your question is not there contact us via email, phone, fax, direct mail, or check out our Live Chat for immediate contact with a MILES Representative.
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Emails received outside of normal office hours will be responded to on the next business day.
General: 1.866.466.4537 or 859.258.2864
Allotment/Service Contract/GAP Assistance: 800.293.2040
Available during normal business hours
1.866.436.8102 or 859.258.2021
Mailing:
The MILES Program
PO Box 54590
Lexington, KY 40555
Our Office:
Dealers’ Financial Services, LLC
The MILES Program
120 Prosperous Place, Suite 300
Lexington, KY 40509
MILES Assistance Center
Monday-Friday: 9:00am - 11:00pm (EST)
Saturday: 10:00am - 9:00pm (EST)
Funding Hours
Monday-Friday: 8:30am - 9:00pm (EST)
Trust has always been the foundation of The MILES Programs' relationship with customers. Because you trust us with your financial and personal information, we respect your privacy. More